Xiaomi Service+ Launched With Live Chat Support, Repair Booking, More

Xiaomi India launched its Xiaomi Service+ app on Thursday, to successfully deal with the service and assist necessities of consumers within the nation. Customers will be capable of get their telephones repaired, or get help over dwell chat and test value quotations. The app will function AI chatbots in addition to dwell agent chats. According to Xiaomi, the app may even enable customers to e-book set up and demos for gadgets, along with restore requests. The app shall be obtainable on Google Play and works with the corporate’s service centres in India.

The Chinese producer announced the launch of the Xiaomi Service+ app on Twitter on Thursday, referring to it as a one-stop answer for service requests with around the clock buyer assist. Users may even be capable of test guarantee info for his or her Xiaomi gadgets, find close by service centres, and discover out the costs of spare components for his or her gadgets, in response to the corporate.

Once customers signal into the Xiaomi Service+ app, they’ll add their Xiaomi gadgets which can be then listed underneath the My Devices tab together with their buy date. The listing for the app on Google Play reveals gadgets like Mi Beard Trimmer, Mi TV, Mi AirPOP masks, a USB cable, alongside the corporate’s smartphones. Users also can entry the My Requests tab to entry assist tickets for restore and set up. These are displayed underneath ‘Active’ and ‘Completed’ sections and shows the date that the request was made and the token quantity.

Xiaomi Service+ is now obtainable for obtain on the Play Store for Android smartphones, and is revealed underneath the developer title “mismart tech”. According to the app’s itemizing on the shop, the app additionally permits customers to get assist by chatting with a bot, which customers can reply to by tapping prompts. Users also can dwell chat with a customer support assistant, in response to the corporate, and the choice to get assist over chat is on the market 24×7 in response to the corporate.