Telenor and Alphabet’s Google Cloud have fashioned a partnership to digitalise the Norwegian telecom firm’s world operations and are exploring methods to collectively supply providers to prospects, the 2 firms mentioned on Monday.
The companies won’t solely use Google Cloud’s providers to spice up Telenor’s personal IT and community, but additionally collaborate to supply Telenor’s prospects with digital instruments, their respective chief executives advised Reuters.
Oslo-based Telenor serves 172 million prospects with roughly half its income generated in Asia and half within the Nordics.
The digitalisation undertaking will imply an enormous transformation for Telenor, however can also be a part of its ambition to search out new income streams, Telenor’s CEO Sigve Brekke mentioned.
“I think the future for telcos is to move beyond connectivity, and to create value on top of connecting customers,” he mentioned.
With networks more and more reliant on software program, Telenor must construct a cloud-based enterprise, and Google’s skills in offering knowledge administration data, machine studying and synthetic intelligence make it a very good match, Brekke added.
“To digitalise our operation is to make it smoother,” Brekke mentioned. “You can predict outages before they happen… when you’re displacing some of your backend processes, you can smooth out customer experiences and make them better.”
Digitalising the core operations of a telecommunications firm as massive as Telenor is new to Google Cloud and so are the joint buyer choices, mentioned Thomas Kurian, CEO at Google Cloud.
Among the primary providers the 2 envisage offering collectively is a platform to assist small- and medium-sized enterprises (SMEs) rework to digital operations.
“This not just about optimising data centres and moving data centres to the cloud,” Kurian mentioned.
“The work that we’re doing with SMEs…we are not just offering as a technology supplier, but building a joint offering to a customer segment.”
© Thomson Reuters 2021
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