With the set to debut early subsequent yr, Ford plans to make use of a gaggle of “Charge Angels” to make sure homeowners of its EVs can discover dependable charging once they want it. In an interview with , Ford EV lead Darren Palmer stated technicians in specially-equipped Mustang Mach-Es will journey the US to check out charging stations the place linked car information and “angry social media posts” point out they is probably not working correctly.
“All they’ll do all day long is go and check them to see where they fail and why,” Palmer instructed the outlet. “There are a lot of plugs out there, but some of them are old and they don’t have the quality or reliability we want. Over 99.5 percent of customers go into a charger and get a charge. We’re pleased about that. But a number less than that get a charge the first time they charge.”
The firm is reportedly finalizing the small print of this system however hopes to have the primary group of Charge Angels out on the highway by the tip of the yr. Either approach, it’s a wise transfer for an automaker that has a community of roughly 63,000 chargers throughout the US however in the end is determined by corporations like Electrify America and ChargeLevel for that infrastructure.
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