Paytm Working to Fix Issues After Several Users Report Glitches on App

Digital cost platform Paytm on Friday assured to repair the problems hours after a number of customers reported glitches whereas making the transactions by way of the app on social media.

In a tweet on Paytm Money’s deal with, the corporate stated, “Due to a network error across Paytm, a few of you might be facing an issue in logging into the Paytm Money App/website. We are already working on fixing the issue at the earliest. We will update you as soon as it is resolved.”

Many of the traders are even seeking compensation for the loss they suffered in the F&O (Futures and Options) due to the crash of Paytm Money during the market time.

Acknowledging the issues, the firm said in another tweet, “We perceive that few of our Trading and F&O customers would have confronted actual points with their trades & positions. In our continued efforts to at all times have your again & to be honest & clear, we request you write to us over e mail at exg.assist@paytmmoney.com together with your issues.”

“We did have a difficulty and we’d sincerely like to assist. We are working onerous to make sure such exterior points don’t reoccur. Thank you once more on your assist,” Paytm added.

Taking to Twitter, several users said they were not being able to log in to the Paytm app and website to make payments. Some even termed it as “theft” committed by the app.

Paytm allows customers to make digital payments for several services including prepaid and postpaid mobile, direct-to-home recharge, money transfers etc. It is available on all platforms including Android, Apple’s iOS and Windows Phone.