Zoom has introduced that’s is shopping for Five9 in an all inventory transaction which is price $14.7 billion, the deal will mix Five9’s Contact Center as a Service (“CCaaS”) resolution with Zoom’s broad communications platform.
The firm has stated that this new acquisition will assist its presence with enterprise clients and likewise ‘accelerate its long-term growth opportunity by adding the $24 billion contact center market.’
“We are continuously looking for ways to enhance our platform, and the addition of Five9 is a natural fit that will deliver even more happiness and value to our customers,” stated Eric S. Yuan, Chief Executive Officer and Founder of Zoom. “Zoom is built on a core belief that robust and reliable communications technology enables interactions that build greater empathy and trust, and we believe that holds particularly true for customer engagement. Enterprises communicate with their customers primarily through the contact center, and we believe this acquisition creates a leading customer engagement platform that will help redefine how companies of all sizes connect with their customers. We are thrilled to join forces with the Five9 team, and I look forward to welcoming them to the Zoom family.”
You can discover out extra details about the brand new deal between Zoom and Five9 on the hyperlink beneath.
Source Zoom
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