WhatsApp banned 14.26 lakh Indian accounts in February primarily based on complaints obtained from customers by way of grievances channel and thru its personal mechanism to stop and detect violations, in line with a month-to-month report revealed by the messaging platform.

As many as 335 grievance experiences have been obtained and 21 accounts have been “actioned” between February 1 and February 28. Out of the entire experiences obtained, 194 pertained to ban attraction whereas others have been within the classes of account assist, product assist and security, amongst others.

“We respond to all grievances received except in cases where a grievance is deemed to be a duplicate of a previous ticket. An account is ‘actioned’ when an account is banned or a previously banned account is restored, as a result of a complaint,” the report launched on Friday mentioned.

According to the report, 14.26 lakh Indian accounts have been banned by WhatsApp in February. An Indian account is recognized by way of a +91 telephone quantity.

“This user-safety report contains details of the user complaints received and the corresponding action taken by WhatsApp as well as WhatsApp’s own preventive actions to combat abuse on our platform. As captured in the latest monthly report, WhatsApp banned over 1.4 million accounts in the month of February,” WhatsApp spokesperson mentioned in an e-mail.

Over the years, WhatsApp has persistently invested in Artificial Intelligence and different state-of-the-art know-how, knowledge scientists and consultants, and processes, in an effort to maintain customers secure on the platform, the spokesperson added.