Uber on Thursday mentioned its drivers would be capable of see the ultimate vacation spot of the passenger earlier than they settle for the experience because it seems to be to chop down on journey cancellation post-booking of the journey.

The transfer follows suggestions that the ride-hailing app obtained from its National Driver Advisory Council which was launched in March 2022 to facilitate a two-way dialogue between Uber and drivers throughout six metro cities to deal with key points.

“To enhance transparency and remove frustration for riders and drivers, drivers on the Uber platform across India will now be able to see the trip destination before they decide to accept the ride,” Uber mentioned in an announcement.

The firm mentioned it had finished a pilot undertaking in May on the identical which yielded encouraging ends in the discount of journey cancellations. “Uber has decided to do away with the trip acceptance threshold and rolled out the unconditional feature to all cities. Uber will continue monitoring feedback from drivers and riders and make changes if required,” the ride-hailing agency mentioned.

To additional facilitate ease of doing enterprise on its platform, Uber has now launched an OTP-based login that may assist drivers to log in to the app in a hassle-free and handy method with out the necessity to bear in mind passwords or different particulars.

Based on the dialogue throughout the second assembly of its driver advisory council, Uber additionally took cognizance of widespread points confronted by drivers and supplied options.

Uber Auto and Moto drivers will now have a Home telephone button added to their Uber app to name for assist when required. To handle suggestions from Moto drivers about lack of expertise about ready costs, Uber will now ship a push notification to riders about ready costs after they ebook a visit, the assertion mentioned.

“Drivers at the airport often faced an operational challenge as they had to pay for airport charges upfront and later get reimbursed. However, now Uber has introduced cashless operations at airports in Mumbai, Delhi, Pune, Hyderabad, and Bangalore,” Uber mentioned.

After the primary assembly of the Driver Advisory Council, Uber launched a number of modifications which embrace as much as a 15 p.c improve in fares to offset the price of rising gas costs, a long-distance pick-up price to compensate drivers after they journey a protracted distance to select up riders and adjusted fee frequency to all weekdays for drivers to obtain on-line fee switch and many others.

The Driver Advisory Council contains 37 drivers chosen from six metros after a rigorously crafted three-part course of run by an Independent Review Board.

These drivers work throughout a spread of product choices accessible on Uber together with vehicles, auto-rickshaws, and motorbikes, and signify the pursuits of tens of hundreds of drivers on the platform.