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Twitter’s Servers Reportedly Went Down During Extreme Heat Wave

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Twitter’s Servers Reportedly Went Down During Extreme Heat Wave

Stock photo of servers

Last Monday, Sacramento reached a scalding excessive of 113 degrees Fahrenheit, smashing the previous daily record of 108. The identical day, a Twitter knowledge middle positioned within the California state capital failed, based on a report from CNN that cites a leaked inner firm electronic mail.

“On September 5th, Twitter experienced the loss of its Sacramento (SMF) datacenter region due to extreme weather. The unprecedented event resulted in the total shutdown of physical equipment in SMF,” Carrie Fernandez, the social media firm’s vice chairman of engineering, wrote in an inner message to Twitter engineers on Friday, based on CNN.

The server middle outage hasn’t impacted website customers, as an alternative it simply made Twitter extra weak, by taking its back-up knowledge storage offline. But the failure highlights an more and more worrying vulnerability of tech corporations’ within the local weather change period. Servers want to remain cool to run correctly, however sustaining their temperatures is a pricey problem, particularly once they’re positioned in locations like California’s Central Valley.

Other tech giants have additionally just lately skilled comparable outages. During a heatwave within the United Kingdom earlier this yr, each Oracle and Google servers went down. And giant scale crypto mining operations in Texas needed to cut back operations in July to account for heatwaves and a harassed energy grid.

Last week’s heatwave was one among essentially the most excessive ever for the West. It introduced triple-digit temperatures to nearly all of California, and shattered nearly 1,000 warmth information. The intense climate taxed the electrical grid, and the state only narrowly avoided blackouts (principally because of text blasts that obtained individuals to scale back their vitality utilization).

But whereas the electrical energy stayed on, Twitter’s servers didn’t. The outage put Twitter in a “non-redundant state,” Fernandez wrote within the employees memo, as reported by CNN.

The firm has knowledge facilities in a number of areas across the nation together with Atlanta, Georgia and Portland, Oregon, based on the information outlet. Those facilities retailer duplicate knowledge by design, to keep away from knowledge loss and whole website outages. But as of Friday, Fernandez warned, “if we lose one of those remaining data centers, we many not be able to serve traffic to all of Twitter’s users.”

In his whistleblower grievance, Peiter “Mudge” Zatko particularly referenced the vulnerability and “insufficient data center redundancy,” of Twitter’s system. From CNN:

“Even a temporary but overlapping outage of a small number of data centers would likely result in the service [Twitter] going offline for weeks, months, or permanently,” based on Zatko’s whistleblower disclosure. (Twitter has criticized Zatko and broadly defended itself towards the allegations, saying the disclosure paints a “false narrative” of the corporate.)

Since the Sacramento failure occurred on Monday and the employees memo was despatched on Friday, there’ve been at the least 5 days of server disruption. It’s unclear if the information middle has been introduced again on-line within the interim, or if the the outage is ongoing.

Twitter declined to reply to any of Gizmodo’s questions concerning their knowledge facilities. Instead, in an electronic mail to Gizmodo, an organization spokesperson wrote, “There have been no disruptions impacting the ability for people to access and use Twitter at this time. Our teams remain equipped with the tools and resources they need to ship updates and will continue working to provide a seamless Twitter experience.”

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https://gizmodo.com/twitter-heat-wave-servers-california-1849526833