Speedreaders Lose, Authors Win in New Amazon Ebook Policy Change

Amazon CEO Jeff Bezos holds up two Kindles at a press conference in 2012. The ebook reader was originally released in 2007.

Amazon CEO Jeff Bezos holds up two Kindles at a press convention in 2012. The e-book reader was initially launched in 2007.
Image: David McNew (Getty Images)

Amazon has switched up its return coverage for many who buy ebooks on its market. The tech firm will solely settle for ebook returns from customers who’ve learn not more than 10% of the e-book.

I’m not an ebook reader as I a lot choose the tactile and olfactory sense of flipping by way of the pages of a certain e-book. No matter how pretentious I could also be, I do now share empathy with the e-book neighborhood as Amazon has revamped its return coverage for digital literature. Previously, the tech large has allowed prospects to return ebooks they bought after seven days through cancellation of their order, however a brand new coverage influenced by the Authors Guild now solely permits prospects to return books that they’ve learn lower than 10% of.

“The Authors Guild is proud to report that our discussions with Amazon’s senior executive team concerning the platform’s policy that allows readers to return ebooks online within seven days of purchase, regardless of the amount read, have resulted in a major breakthrough,” the guild stated in a press release. “This process will create a strong deterrent against buying, reading, and returning ebooks within seven days, and readers who attempt to abuse the return policy will be penalized under Amazon’s policies.”

Customers that wish to return a e-book that they’ve learn greater than 10% of must submit a selected request to a customer support agent that can bear a evaluate course of, which is able to probably be a prolonged and annoying course of to dissuade these sorts of returns. This new coverage seems to be a strategy to thwart fast readers who will devour a e-book inside every week, solely to return it for his or her a reimbursement. More particularly, on BookTok, which is an off-the-cuff subsect of TikTok creators and viewers which can be avid readers, content material creators defined methods to recreation Amazon’s return coverage in a pattern known as #ReadAndReturn according to Vice. But whereas this new coverage could look like a grasping transfer by a tech large to stop lack of income, it’s really extremely useful to self-publishing authors promoting their work on the platform.

Authors that self-publish ebooks on Amazon are literally damage by returns as royalties which can be paid to the creator are deducted from their earnings. In different phrases, if a person e-book is returned then its handled as if it has not been offered, due to this fact the creator doesn’t get to maintain the cash they constituted of it—this could typically even result in a unfavourable earnings stability, according to NPR. Authors have been rightfully pissed off and anxious about this earlier coverage, with paranormal fiction creator Lisa Kessler stating on Twitter that “Amazon is NOT a library.”

The Authors Guild says that this new change will go into effect later this year.


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https://gizmodo.com/ebook-amazon-return-policy-1849573206