Salesforce has completed its $27.7 billion acquisition — its greatest one to this point — of enterprise messaging app Slack. When the businesses first introduced the acquisition again in December 2020, they stated Slack founder and CEO Stewart Butterfield will proceed to steer the messaging service as a unit inside its new father or mother group. They additionally stated that Slack will develop into the brand new interface of Customer 360, which is a Salesforce device the place you’ll be able to add and entry the corporate’s apps.
In Salesforce’s announcement in regards to the acquisition’s completion, it confirmed each factors and stated the acquisition will enable them to ship a “Slack-first Customer 360.” It will give purchasers “a single source of truth for their business, and a single platform for connecting employees, customers, and partners with each other and the apps they use every day.”
While Slack has develop into synonymous with messaging service for companies following its launch in 2019, it suffered from losses final 12 months after Microsoft positioned its Teams app as a competing product in the midst of the pandemic. Slack even filed an antitrust grievance towards the tech large with the European Commission for bundling Teams with the Office suite. Salesforce introduced Slack’s acquisition half a 12 months after the EU grievance was filed.
Salesforce President and COO Bret Taylor and Slack CEO and Co-Founder Stewart Butterfield will probably be internet hosting an occasion subsequent month to share extra particulars in regards to the messaging app’s integration. It will occur on August seventeenth at 1PM ET and will probably be streamed on the Salesforce website.
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