Slack Is Down for Many People Worldwide

The Slack logo appears outside its headquarters on December 1, 2020 in San Francisco, California.

The Slack emblem seems outdoors its headquarters on December 1, 2020 in San Francisco, California.
Photo: Stephen Lam (Getty Images)

It’s not simply you. Slack has been down for many individuals worldwide since late Thursday afternoon and a few persons are nonetheless struggling to entry the messaging service by way of cellular app and even simply slack.com on early Friday morning.

Slack says it’s a DNS situation and that your ISP may have to alter its settings.

“We are aware of connectivity issues related to DNS that are impacting a small sub set of users. This issue was caused by our own change and not related to any third-party DNS software and services,” Slack mentioned in a press release on Twitter round 4 p.m. ET on Thursday.

“In order to resolve this faster, your ISP (Internet Service Provider) will need to flush their DNS record for slack.com. Please reach out to your networking team to provide them with this information,“ the company continued.

When will the service be back? At first, Slack tweeted that it expected service to be restored for everyone within 12 hours. But that number was revised in a later tweet to within 24 hours. That means many people likely won’t see Slack restored until around 5 p.m. ET, which seems like it could be a problem for some people trying to get work done on a Friday.

By Thursday night Slack suggested switching to Google’s DNS servers as a possible solution and reloading Slack by holding down control and command while typing R.

“We’re seeing some signs of improvement, and reloading Slack (Ctrl/Command + R) may allow Slack to load again. The issue is not resolved for everyone, however, and we’ll be back again once we have another update to share,” Slack tweeted.

Many individuals in nations on the opposite aspect of the globe, like Sweden and Australia, have been with out Slack throughout their whole workday, resulting in complaints from staff attempting to get one thing performed. Ironically, these same people aren’t even in a position to load standing.slack.com to verify for updates and are tweeting on the firm.

Slack didn’t reply to questions in a single day however we’ll replace this publish once we hear again.


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https://gizmodo.com/slack-is-down-for-many-people-worldwide-1847780231