Microsoft Teams Gets 5 New Features to Support Frontline Workers

Microsoft Teams is including 5 new options that target decreasing stress for frontline staff. These new options are Walkie Talkie app, managing digital appointments, Microsoft Viva, Reflexis Shifts Connector, and audio notification for misplaced system. Microsoft has partnered with Zebra cellular gadgets for the Walkie Talkie app in Microsoft Teams however it’ll even be obtainable for different smartphones. Microsoft Viva studying app is alleged to make it “easy for a company’s entire workforce to stay up to date on required and recommended training.”

Through a weblog put up, Microsoft introduced that it’s providing 5 new options with Microsoft Teams to assist cut back the stress for frontline staff. The American tech large’s current Work Trend Index discovered that 88 % of frontline staff had been “excited about job opportunities that technology creates.”

First of the 5 new applied sciences is the Walkie Talkie app. The new app will likely be obtainable on a variety of cellular gadgets from Zebra. The push-to-talk (PTT) button on Zebra cellular gadgets utilises Microsoft Teams’ digital Walkie Talkie performance to supply clear, instantaneous, and safe communication to frontline staff. However, the Walkie Talkie app isn’t restricted to Zebra cellular gadgets and will likely be obtainable on Android and iOS gadgets.

Managing Virtual Appoints is the second function that Microsoft introduced. This function will permit staff to “manage and request approvals in their business with Power Apps component framework (PCF) controls.” This function will permit frontline staff to have a complete view of digital appointments in addition to real-time updates on wait occasions, queueing, missed appointments, and staffing delays.

The third new function is an replace to Microsoft Viva app that allows staff to find, entry, share, and observe studying content material from Microsoft Teams. The Viva studying app has introduced new partnerships with EdCast and OpenSesame that can allow staff to get entry to in depth content material for them to upskill and practice with related content material.

Reflexis Shift Connector – the fourth new function for Microsoft Teams – integrates with Reflexis Workforce Scheduler (RWS) for making a “seamless, real-time sync for viewing, assigning, and managing shift requests.” In collaboration with Microsoft Teams, RWS is alleged to assist with employee autonomy, ship optimised scheduling, and supply frontline staff to entry their schedules.

Lastly, Microsoft Teams will now present a notification to find misplaced gadgets. The IT division will be capable to set off an audio notification that may assist frontline staff simply find the misplaced system. Additionally, with a single faucet on Android gadgets, frontline staff will be capable to signal out all appropriate apps to make the gadgets prepared for the subsequent employee.