Indian Railway Catering and Tourism Corporation’s (IRCTC) meals supply service Zoop has partnered with Reliance-owned Haptik to supply on-line meals supply providers on trains, by way of WhatsApp. With the most recent collaboration, passengers can order meals by way of the chatbot on the moment messaging app with out downloading any extra app and get it delivered to their seats whereas travelling. Passengers must enter their PNR quantity to position the order and the service provides real-time monitoring.

As per a video shared by Haptik on YouTube, IRCTC’s Zoop is associating with Haptik to supply a WhatsApp-based meals supply service on trains. The platforms now enable passengers to ebook meals of their selection from accomplice eating places via WhatsApp whereas travelling on a practice.

Passengers can connect with a WhatsApp chatbot named ‘Ziva’ via quantity +91 7042062070 and can then must enter their PNR quantity to position meals orders. The chatbot will confirm the journey particulars and permit passengers to pick out the station the place they need the meals to be delivered. There are choices to pay on-line and in money.

The chatbot can even assist passengers to trace the order in real-time and depart suggestions. Once they attain the chosen station, meals will likely be delivered to the passengers of their respective seats.

As per a report by PTI, the brand new service is presently out there at greater than 100 A1, A, and B Category railway stations together with Vijayawada, Vadodra, Warangal, Upadhyaya, Kanpur, Tundla Junction, and Balharshah Junction.