Indian Railway Catering and Tourism Corporation’s (IRCTC) meals supply service Zoop has partnered with Reliance-owned Haptik to supply on-line meals supply providers on trains, through WhatsApp. With the most recent collaboration, passengers can order meals through the chatbot on the moment messaging app with out downloading any further app and get it delivered to their seats whereas travelling. Passengers must enter their PNR quantity to put the order and the service provides real-time monitoring.

As per a video shared by Haptik on YouTube, IRCTC’s Zoop is associating with Haptik to supply a WhatsApp-based meals supply service on trains. The platforms now enable passengers to guide meals of their selection from companion eating places by WhatsApp whereas travelling on a practice.

Passengers can hook up with a WhatsApp chatbot named ‘Ziva’ by quantity +91 7042062070 and can then must enter their PNR quantity to put meals orders. The chatbot will confirm the journey particulars and permit passengers to pick the station the place they need the meals to be delivered. There are choices to pay on-line and in money.

The chatbot can even assist passengers to trace the order in real-time and depart suggestions. Once they attain the chosen station, meals will likely be delivered to the passengers of their respective seats.

As per a report by PTI, the brand new service is at present accessible at greater than 100 A1, A, and B Category railway stations together with Vijayawada, Vadodra, Warangal, Upadhyaya, Kanpur, Tundla Junction, and Balharshah Junction.