Instagram is fixing an audio bug that occurred when customers exported their Reels | Engadget

Meta is denying that it purposely muted the audio of downloaded Reels movies to maintain customers from exporting them to TikTok, The Verge . An organization spokesperson blamed an “audio glitch” for the incident and stated it’s within the strategy of being mounted. The outlet reported earlier this week that customers who needed to export their Reels onto one other app (cough, cough ) have been compelled to publish the video first — or threat dropping its audio. Prior to this growth, Instagram customers might movie and edit a video utilizing Reels’ instruments and choose to obtain and publish it elsewhere.

Although Meta is hoping to place Reels because the of Instagram and Facebook, it has struggled to take the crown from the reigning short-form video app, TikTok. Creators and types typically cross-post Reels onto their TikTok accounts (or vice versa), which means that Instagram and Facebook are now not unique locations for that content material. TikTok provides customers the power to simply made on the platform to Facebook and Instagram Reels, however doing the reverse on the Meta-owned platforms requires the video first. Reels and TikTok have completely different enhancing instruments, so it’s simple to see why a consumer might need to edit in a single particular platform and cross-post — to not point out that it merely saves time.

Meta remains to be engaged on fixing the audio glitch on Reels as of Friday afternoon, a spokesperson instructed Engadget in an e-mail. The glitch seems to solely affect iPhone customers. “Due to a bug, the Reels obtain function isn’t working as supposed for iOS customers and in some instances, audio is lacking in downloads — we’re working to repair the difficulty as quickly as potential,” the corporate stated in its assertion.