Google Faces Fresh Complaints From EU Consumer Groups Over Privacy Concern

Alphabet unit Google has been focused by a French client group and its friends in complaints to privateness watchdogs over its huge trove of customers’ private knowledge harvested by way of their Google accounts, European client organisation BEUC stated on Thursday.

In addition to the French client group, others in Greece, the Czech Republic, Norway and Slovenia have taken their gripes to their knowledge safety authorities, BEUC stated.

It stated the German client physique had despatched a warning letter to Google that might result in a civil lawsuit, whereas client businesses within the Netherlands, Denmark and Sweden had written to their privateness regulators alerting them about Google’s practices.

BEUC stated the difficulty was Google’s account sign-up course of.

“The language Google uses at every step of the registration process is unclear, incomplete, and misleading,” the group stated.

“Google also frames the more privacy-friendly options as missing out on advantages. This prevents the consumer from taking an informed decision when they make their choices and results in unfair, non-transparent and unlawful processing of their personal data,” it stated.

In earlier privateness complaints, Google has stated customers can edit, delete or pause settings and that it additionally clarify to customers that it collects their knowledge to enhance their providers.

Google, which has been penalised greater than EUR 8 billion ($8.4 billion or practically Rs. 66,300 crore) by EU antitrust regulators and the main target of two ongoing antitrust investigations, may face fines as much as 2 % of its international turnover if discovered responsible of breaching EU privateness guidelines.

Some of the businesses complained about Google’s monitoring of customers to their privateness enforcers 4 years in the past however have but to see any motion being taken. They purpose to ramp up the stress on regulators with the most recent complaints.

© Thomson Reuters 2022

 


 

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