There’s quite a bit to rave about with the Google Pixel 6 and 6 Pro, however their fingerprint scanners will not be amongst these issues. Since the Pixel 6 launch in October, users have been complaining about its sluggish, unreliable fingerprint scanner that makes the telephone a trouble to unlock. Google has lastly responded to these complaints, and whereas it supplied a proof, it didn’t actually provide any strong resolution (through Engadget).

In a reply on Twitter, Google attributes the problem to the “enhanced security algorithms” that the Pixel 6’s fingerprint scanner makes use of. Google says that these safety measures could make your fingerprint “take longer to verify or require more direct contact with the sensor.” It then gives a hyperlink to a Google support page that actually doesn’t provide a lot assist, in addition to suggesting to make sure your fingers are clear and that you simply’re utilizing a finger that you simply’ve registered with the telephone.

Replies from different Twitter customers counsel that it might be a {hardware} concern. The Pixel 6 makes use of an under-the-screen optical fingerprint scanner as a substitute of a quick ultrasonic one just like the Samsung Galaxy S21, which some customers say might be the rationale behind the sensor’s poor efficiency. But as famous by Engadget, other users on Reddit say that the optical fingerprint scanner works nice on their OnePlus telephones, presumably indicating a software program concern particular to the Pixel 6.

For now, it appears to be like like there’s no clear resolution to the Pixel 6’s finicky fingerprint scanner, and Google’s reply is obscure at finest. There’s no telling whether or not Google can patch the problem in a software program replace, or if the scanner’s so-called “enhanced” safety system actually is choosy in the case of prints. The Verge reached out to Google with a request for remark however didn’t instantly hear again.

Until Google decides to resurrect face unlock, which had its personal safety flaws, you’ll simply must resort to typing in your PIN. Otherwise, the Pixel 6 will take a look at your endurance as you attempt to scan your fingerprint time and again.