Twitter is not the one big-name web firm to have by accident banned customers this week. As The Verge reports, eBay has confirmed it suspended a “small number” of customers by mistake on December third. The firm did not present a trigger or reveal the extent of the issue, however stated it had fastened the slip-up and notified these affected.

There could have been a major variety of victims. Reddit customers devoted a big thread to the bans, noting that there weren’t any potential pink flags for at the least among the accounts. People have been suspended even when that they had wonderful purchaser and vendor histories or hadn’t used eBay for years. Those who contacted eBay have been denied appeals and, at the least as soon as, advised they put eBay customers “at risk.”

While it is not all the time clear what prompts unintentional bans, incidents like these underscore the boundaries of moderating web companies. Companies typically must lean on automated moderation to deal with the sheer scale of content material, and people human moderators which are accessible can nonetheless make errors. Gaffes like this are uncommon, however is likely to be troublesome to keep away from with out double-checking selections.