If you’re drained attempting to unlock your iPhone 13 along with your Apple Watch solely to fail miserably, don’t fear: You will not be alone.

Apple said on Sunday in a assist notice that its useful “Unlock with Apple Watch” function, which permits customers carrying a face masks or sun shades to unlock their device with out Face ID or a passcode so long as they’ve their Apple Watch on, won’t work on some iPhone 13s. The firm mentioned that customers who attempt to unblock their cellphone may obtain a message that claims “Unable to Communicate with Apple Watch” or won’t have the ability to arrange the function in any respect.

Users with iPhone 13s reported in latest days that the bug appeared to solely affected Apple’s latest line of telephones. Some stated that the function labored tremendous on older fashions, such because the iPhone X, iPhone XS, iPhone XR, iPhone 11 Pro Max, and iPhone 12 Pro Max. Only the iPhone X and later variations can use the function together with the Apple Watch Series 3 and later.

For iPhone 13 customers who love this function, Apple sadly doesn’t have a fast repair, though its notice on Sunday does at the least imply you may cease attempting to repair it. (Various customers tried valiantly to reset, unpair, and restore for hours to no avail). Some did report {that a} full reset of each units fastened the issue, however that looks as if rather a lot of bother to undergo simply to have the ability to unlock your cellphone along with your watch when there are, you already know, different choices to take action.

Apple did promise that the glitch might be fastened in a future software program replace, though it didn’t say what the issue was or when to anticipate the replace. Until then, iPhone 13 customers are most probably out of luck.

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“Until the update is available, you can turn off Unlock with Apple Watch and use your passcode to unlock your iPhone 13,” Apple said.

To flip off the Unlock with Apple Watch function, go to Settings > Face ID & Passcode.