An affordable $300 TCL TV is without doubt one of the greatest tech purchases I’ve made lately. I had simply moved to Brooklyn as a cash-strapped 20-something out of faculty and wanted a TV that simply acquired the job carried out. The TCL with Roku constructed in was the best answer, and since then, I’ve been recommending it to of us on the same price range.

Now although, anybody available in the market for a TCL, particularly these operating Google TV, ought to suppose twice. Best Buy seems to have eliminated 5-series and 6-series TCL TVs from its retailer after widespread complaints of buggy Google TV software program.

It’s a rocky begin for TCL—the firm solely started promoting Google-powered TVs earlier this yr after incomes a reputation with its Roku-powered fashions. We’ve lengthy thought-about TCL’s 5- and 6-series TVs to be the perfect inexpensive 4K fashions round, and the addition of Google TV sounded just like the cherry on high, however clearly, this cake wants extra time to bake.

Chris Welch at The Verge, who reported on the obvious removing of TCL Google TV listings, says he has observed some “general slowness” and that his roommate bumped into crashes and freezes. Digital Trends Senior Editor Caleb Denison had a similar experience, calling the 5-series Google TV “glitchy” and “annoying.” Disgruntled clients echoed these experiences on social media and, as The Verge factors out, the 65-inch 6-series mannequin had a lowly 3.5-star score on Best Buy earlier than it vanished.

TCL nonetheless lists the 5 and 6-series Google TVs on its website, which even incorporates a hyperlink to their now-empty Best Buy product pages. Click on mentioned hyperlink and also you get a, “We’re sorry, something went wrong” message (sorry for the flashbacks, PS5 customers).

We ought to level out that poor efficiency as the rationale behind the TV’s disappearance from Best Buy is simply hypothesis, though it appears the probably trigger. We’ve reached out to Best Buy and TCL to get affirmation and can replace this text as quickly as we hear again. Whatever the rationale, for the time being, one in every of TCL’s hottest fashions isn’t obtainable on the unique U.S. retailer of TCL’s Google TVs, and um, that’s an enormous drawback.