Bengaluru Metro Launches QR Ticketing Service on WhatsApp for Commuters

WhatsApp and Bangalore Metro Rail Corporation Limited (BMRCL) on Monday introduced a partnership to launch Namma Metro’s WhatsApp chatbot-based QR ticketing service.

The chatbot is built-in with Unified Payments Interface (UPI) powered funds on WhatsApp and can permit ‘Namma Metro’ commuters to buy tickets and recharge their journey go proper inside WhatsApp.

BMRCL claimed it’s the first transit service globally to allow end-to-end QR ticketing on WhatsApp.

The company mentioned its WhatsApp chatbot is on the market in English and Kannada for all commuters of ‘Namma Metro’.

To use the service, commuters want to easily ship ‘Hi’ to BMRCL’s official WhatsApp chatbot quantity +9181055 56677 and select from the assorted choices resembling recharging metro journey go and buying single journey tickets utilizing funds on WhatsApp.

“The process of making the payment is a seamless experience that gives users the option to pay without leaving the WhatsApp chat interface. After choosing their travel details, users are given the option to pay using payments on WhatsApp by authenticating the transaction using their UPI pin,” the BMRCL mentioned.

It mentioned the interface makes the person expertise simple and interactive, including that commuters can plan their transit on-the-go and make funds with out leaving the WhatsApp chat.

Earlier this yr, Mumbai Metro One Private Limited (MMOPL), which operates metro service on the Versova-Andheri-Ghatkopar route within the metropolis, launched an ‘e-ticket on WhatsApp’ facility.

Mumbai Metro One is the primary MRTS (Mass Rapid Transit System) on this planet to supply e-ticket on WhatsApp, it claimed in a launch.

This was an extension of “Paper QR Ticket” at present accessible by ticket counters, it mentioned. To use the ability, passengers might want to ship the message ‘Hi’ to 9670008889.