Users are complaining that the Disney Plus and HBO Max Apple TV apps aren’t correctly supporting the wonderful new Siri Remote. Disney Plus has yet to be updated to utilize the distant’s useful scroll wheel scrubbing function, which works on rival Netflix and Apple TV Plus apps. The HBO Max app has extra points, Screen Times reports, and lacks help for a number of of the distant’s options and voice instructions.

When we tried the HBO Max app for ourselves, we discovered it doesn’t appear to help the brand new distant’s D-pad. Instead, we might solely use the distant’s touchpad circle, which is technically a component of the distant you’re supposed to have the ability to disable. Scrubbing utilizing the touchpad works, simply very badly. The trigger of those issues seems to be a current app replace, which changed the usual tvOS playback UI with HBO’s personal (and apparently far much less succesful) model.

It simply goes to point out {that a} platform holder can construct a robust mixture of {hardware} and software program in help of third-party apps and providers, but it surely doesn’t imply something until those self same apps and providers truly trouble so as to add help. We’ve reached out to each Disney Plus and HBO Max to see in the event that they’re conscious of the problems, and to search out out when customers can anticipate a repair.