Apple Refutes T-Mobile’s Claim That iOS 15.2 Bug Is Disabling iCloud Private Relay

A number of days in the past, it was reported that T-Mobile was apparently blocking customers on its community from utilizing iOS 15’s iCloud Private Relay characteristic. Given that there are studies of carriers in Europe doing the identical, it didn’t appear to be a really far-fetched concept, though T-Mobile later mentioned that it was as a consequence of a bug in iOS 15.2.

It appears to be like like issues are getting extra difficult now as a result of Apple has since launched a press release to 9to5Mac during which they’re refuting T-Mobile’s claims. The firm says that none of their provider companions have blocked the characteristic, and that they haven’t made any adjustments in iOS 15.2 that may forestall the characteristic from working.

According to Apple, “No changes were made to iCloud Private Relay in iOS 15.2 that would have toggled the feature off. Users are encouraged to check their Settings to see if Private Relay is enabled on their device or for a specific network.”

T-Mobile has additionally since despatched an up to date assertion the place they counsel that the problem may lie with the Limit IP Address characteristic. “We wanted to update what we shared earlier. Apple doesn’t change customers’ settings when they update to iOS 15.2. Customers may see an error message if they previously toggled iCloud Private Relay or Limit IP Address Tracking off in their Cellular Data Options Settings. Apple has more details on their support page for this feature here.”

For T-Mobile customers who is perhaps affected, you may head on over to Apple’s support page to learn how to presumably repair the problem in your finish.

Filed in Apple >Cellphones. Read extra about iOS, Ios 15, iPhone, Privacy and T-Mobile. Source: 9to5mac