Perhaps one of many causes you may select a first-party restore service over a third-party service is reassurance that ought to something go fallacious through the restore, the corporate will really substitute the system for you. But that isn’t the case with Apple, or at the very least that’s what an iPhone proprietor Theodore A. Kim is claiming.

According to a report from Business Insider, Kim claims that he bought the handset whereas in Vietnam, and when he returned to the US through the pandemic, he found that the iPhone was having hassle studying his US SIM card. Apple then suggested him to take the cellphone in for restore to get it mounted because it was nonetheless underneath guarantee.

However, they later returned the cellphone to Kim claiming that they’d not repair it because it had been tampered with, and to make issues worse, Kim says that the cellphone was returned to him with a busted SIM card tray. Apple claims that if this was the case, they’d have mounted it, however apparently they didn’t assume they broke it and which is why they received’t repair it.

With the guarantee voided, Kim even supplied to pay to have it mounted, however Apple additionally refused that. He has since submitted a grievance to the Better Business Bureau, whereas additionally suing the corporate for $1,383.13, the precise worth he paid for the iPhone 12.

Filed in Apple >Cellphones. Read extra about iPhone. Source: businessinsider