Apple extends restore program for crackling AirPods Pro buds for yet another yr | Engadget

Last yr, Apple launched a restore/substitute program for AirPods Pro models experiencing sound points, reminiscent of crackling or static. It was solely alleged to final for 2 years after the buds have been first offered in October thirtieth, 2019, which implies this system was going to return to an in depth in a few weeks. As first observed by somebody on Reddit, although, the tech big has quietly up to date its program’s info web page to increase its availability. “The program covers affected AirPods Pro for 3 years after the first retail sale of the unit,” the updated page reads, giving folks the prospect to alternate their defective buds inside the subsequent yr.

Apple beforehand stated {that a} “small percentage” of models manufactured earlier than October 2020 could also be affected by the problem. The program covers buds exhibiting cracking or static sounds in loud environments, or whereas the consumer is exercising or speaking on the telephone. It additionally covers models with defective Active Noise Cancellation that present irregularities, such because the lack of bass or a rise in background sounds. According to a couple commenters on the Reddit publish, nevertheless, even their buds that have been manufactured later than October 2020 have been exhibiting sound points. While these fashions are technically not coated by this system anymore, the customers have been nonetheless in a position to get them changed by getting in contact with Apple.

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