Several consumer stories have appeared because the launch of the AMD Radeon RX 7900 XTX graphics card final month that declare the GPU is impacted by efficiency points as a result of working at excessively excessive temperatures. Now, AMD has launched a press release acknowledging that some Radeon RX 7900 XTX reference GPUs have been affected by a producing fault.
The points had been initially reported on boards like Reddit the place multiple users stated their RX 7900 GPUs had been overheating, which throttled efficiency and in some circumstances, crashed their pc methods. Temperatures as excessive as 115 degrees Celsius (239 Fahrenheit) have been reported. While the Radeon RX 7900 Series desktop GPUs can function as much as 110 diploma Celsius when beneath heavy masses (akin to 4K gaming), doing so for prolonged durations of time isn’t really useful for the well being of the GPU. Users additionally reported that the playing cards had been overheating when working non-demanding workloads.
“We are working to determine the cause of the unexpected performance limitation of AMD Radeon RX 7900 XTX graphics cards,” stated AMD in a statement. “Based on our observations to date we believe the issue is related to the thermal solution used in AMD’s reference design and is occurring in a limited number of cards sold. We are working to resolve this issue for the affected cards. Customers experiencing this unexpected limitation should contact AMD support.”
AMD is providing to trade or refund prospects affected by overheating GPUs
AMD initially disregarded these points, declining prospects that utilized for a substitute GPU and informing them that the “temperatures are normal.” An investigation from german-language tech website Igor’s Lab means that the difficulty is said to the RX 7900 XTX’s vapor chamber, which can allude to the “thermal solution” points AMD reported in its assertion.
Only a small batch of RX 7900 XTX reference GPUs (made by AMD) are believed to be affected as fashions from different producers can comprise non-reference cooling options. VideoCardz stories that AMD is now providing to refund or trade playing cards for affected prospects.
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