will replace its phrases of service to drop arbitration provisions for sexual assault or harassment claims by friends or hosts. The firm expects the up to date phrases to be prepared this fall.
“We believe that survivors should be able to bring claims in whatever forum is best for them,” Airbnb in a weblog submit. “We encourage our industry peers within the travel and hospitality space to consider taking similar steps for their respective communities.”
The transfer will formalize Airbnb’s present strategy to such instances, which it adopted in January 2019. The firm hasn’t requested a court docket to drive sexual assault or harassment claims by hosts or friends into arbitration since then. Nor will it accomplish that till the up to date phrases of service are in impact.
“Incidents of sexual assault are extremely rare on Airbnb, but in these rare cases, Airbnb’s highly-trained Safety team works with survivors to put their wellbeing first,” the corporate mentioned. According to the weblog submit, members of its security staff have “undergone training in trauma-informed methodology and they prioritize supporting and empowering survivors in their healing process.”
Airbnb did not say whether or not it plans to vary its arbitration guidelines for different kinds of harassment. It ended compelled arbitration for sexual harassment and assault claims by workers in late 2018. Other notable tech corporations ditched compelled arbitration for sexual assault and/or harassment claims round that point, together with , , and Square.
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