That being mentioned, T-Mobile’s CEO has since stepped ahead and publicly apologized to the corporate’s prospects. In an open letter on its web site, T-Mobile’s CEO Mike Sievert apologized to prospects whereas sharing extra particulars of the assault and what they’ve learnt to this point.
According to Sievert, “Attacks like this are on the rise and bad actors work day-in and day-out to find new avenues to attack our systems and exploit them. We spend lots of time and effort to try to stay a step ahead of them, but we didn’t live up to the expectations we have for ourselves to protect our customers. Knowing that we failed to prevent this exposure is one of the hardest parts of this event. On behalf of everyone at Team Magenta, I want to say we are truly sorry.”
T-Mobile has additionally since supplied prospects with two-years of id theft safety. They are additionally encouraging prospects to visit their website the place they’ll have the ability to enroll in free scam-blocking safety, in addition to making Account Takeover Protection obtainable for his or her post-paid prospects.
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